Terms of use
These terms cover your use of piccoloway.com and of Piccolo Way, the service built and run by Tim and James in Australia, operated by NB Performance Pty Ltd (ABN 25 675 763 050) trading as Piccolo Way ("we", "us"). By using the site or starting a trial you agree to them. If you do not agree, please do not use the service.
What Piccolo Way is
Piccolo Way helps independent professionals keep up with LinkedIn conversations. Today the Messages module drafts replies in your voice and helps you see who to follow up. The Content module is still being built. It is early access: features will change, and some things may not work as you expect. Where a feature is marked "in build" it is not part of what you are buying yet.
Your account and trial
You must be at least 18 and able to enter a contract. Give us accurate details and keep your login to yourself. The trial runs for 14 days and does not need a card. We will tell you what to do before the trial ends if you want to carry on, and we will not charge you during the trial.
Price, payment and cancelling
The price after the trial is shown on our pricing section and includes GST. Plans are billed monthly. If we offer a step-down price for paying on time, the schedule shown on the site at the time you sign up applies to you. You can cancel at any time and you will not be charged for later months. We do not refund a month that has already been paid, except where the law (including the Australian Consumer Law) requires it. We may change prices for new customers at any time, and for existing customers with at least 30 days' notice.
You stay in control of what is sent
Piccolo Way writes drafts and suggestions. You decide what is sent, posted or acted on. Drafts are produced with AI and can contain mistakes, so check each one before you use it. We do not promise any particular number of replies, meetings, clients or sales.
LinkedIn and other services
Piccolo Way is not affiliated with or endorsed by LinkedIn. You are responsible for using LinkedIn, and anything you connect to Piccolo Way, in line with their terms and the law, including spam and privacy rules that apply to the people you contact.
Your content
You keep ownership of the messages, notes and other material you give us and of the drafts made for you. You give us permission to store and process them only so we can provide the service to you. See our privacy policy for how we handle personal information.
Acceptable use
Do not use the service to break the law, harass or deceive people, send spam, get around security, or interfere with how the service works. We may suspend or end access if these terms are broken.
Our work
The Piccolo Way name, software, design and site content belong to us or our licensors. These terms give you the right to use the service as described, not to copy or resell it.
Availability and liability
We work to keep the service running but do not promise it will always be available or error free. Nothing in these terms limits any right you have under the Australian Consumer Law that cannot be limited. Subject to that, we are not liable for indirect or consequential loss, or for lost profit or lost opportunities, and our total liability for any claim is limited to the amount you paid us in the three months before the claim arose, or, where the law allows, to resupplying the service.
Ending the service
You can stop using Piccolo Way at any time. We may end or change the service, and will give you reasonable notice if we do. On request we will delete your account data, as described in our privacy policy.
Changes to these terms
We may update these terms. If a change is material we will tell customers by email before it applies. Continuing to use the service after that means you accept the updated terms.
Governing law
These terms are governed by the laws of New South Wales, Australia, and you agree to the courts of New South Wales and the Commonwealth of Australia for any dispute.
Contact
NB Performance Pty Ltd (ABN 25 675 763 050), trading as Piccolo Way, Australia. [email protected]